Returns & Exchanges
We offer a 30-day return policy on all electronic components, provided they are in their original anti-static packaging and have not been soldered or modified. Our goal is to ensure you have the precise, high-quality sensors and modules required for your technical projects.
Return Process
- 1.Initiate Request
Log into your account and submit a return request through the 'Order History' panel to receive your Return Merchandise Authorization (RMA) number.
- 2.Package Securely
Place the items in their original ESD-safe bags and use a sturdy outer box with sufficient padding to prevent damage to pins and delicate circuitry during transit.
- 3.Ship Items
Affix the provided return label to your package and drop it off at any authorized carrier location, ensuring you retain the tracking number for your records.
- 4.Quality Inspection
Once received, our technicians will inspect the modules for functionality and lead integrity before issuing a full refund to your original payment method within 5 business days.